Position Overview:
Due to our continued success, we are seeking to recruit a Facebook Ads Specialist to join our team. This is an excellent opportunity to join Heath Media at a pivotal stage of our journey as a leading Social Media Marketing Agency.
We are looking for experienced candidates who are flexible, hard-working, proactive and have a professional approach to their work. Attention to detail and a positive, can-do attitude will also be required to ensure we deliver the best possible results.
The option to work from home, for an agreed amount of days, may be available once the initial training and probation period have been completed.
Roles and Responsibilities 👇:
- Manage clients and their advertising campaigns.
- Initial set up of Facebook & Instagram Ad campaigns for new clients.
- Day-to-day management of ad accounts.
- Daily reviewing and optimising of existing campaigns.
- Regularly meet with clients to provide detailed weekly reports and updates.
- Daily communication with clients via virtual workspace apps, such as Slack and regular meetings and calls via Zoom.
- Writing social media ad copy.
- Proactively engage in strategic account planning and customer success issue resolution.
- Troubleshooting issues in a timely manner.
- Cultivate and nurture long-term relationships with large, complex organisations.
- Collaborate with cross-functional teams, including Sales, Management, Creative, Billing, and Efficiency, to ensure an exceptional client experience.
- Identify service opportunities and work closely with the sales team to capitalise on them.
- Maintain a keen understanding of the Heath Media product offerings and updates.
- Uphold the values of Heath Media in all interactions and decision-making processes.
Nice to Have Platforms, Software and Skills Experience 👇:
- Slack
- Asana
- Hyros/Triple Whale
- CRM’s
- Funnel Building
- Sales
- Copywriting/Persuasive Copywriting
- Website Tracking and Coding.
At Heath Media, we strive to create a working culture where all employees are valued and rewarded for their continuous improvement in all aspects of the Business.
We invest heavily in our team’s happiness, self-development, and career progression.
Perks of working at Heath Media 👇:
- Heath Media is one of the world’s leading specialist in Meta & Google ads, leveraging Ben's expertise within the digital advertising world you will develop cutting-edge strategies that have generated over $200M in revenue for our clients.
- We pride ourselves on providing a professional, honest, quality service to deliver the best results possible for all clients.
- Free VDU eye testing and glasses as required.
- Excellent career opportunities.
- Promote a culture of flexible working.
- Equal opportunities employer, and embrace diversity in our culture.
- Strive to create a happy and healthy workplace for the team.
- Annual wage reviews.
- Social events throughout the year.
- Additional holiday day for Birthday.
- Early finish on Fridays (providing work is complete)
Our Core Focus: Doing everything we can to grow our client's businesses and get them the best possible results.
Our Mission: To have the best results, clients, team, and culture of any Marketing Agency in the world.
Our Values:
Customer Obsessed: At our company, we are driven by an obsession to deliver monumental results and create flawless experiences for every customer. Our client's goals are not just important—they are the centrepiece of our mission. We aim to transform every interaction into a captivating experience. Each client should feel like they are embarking on a personalized journey with us, receiving tailored support that makes them feel uniquely valued. Our commitment to customer obsession means going beyond expectations to ensure that every client feels like our sole focus. We are dedicated to crafting experiences that leave a lasting impression and drive unparalleled happiness.
Radical Transparency and Honesty: Transparency builds trust, trust builds teams, and teams build companies. Transparency sometimes means revealing your flaws, which only creates more trust, which only builds better companies. “If you are handling things well, radical transparency will make that clear, and if you are handling things badly, radical transparency will make that clear as well, so it helps to maintain high standards.”
Extreme Accountability and Ownership: Accountability is our distinctive advantage. Clients, suppliers, and team members are all contributors to success, not people to blame when mistakes happen. When mistakes happen, we do not look for people to blame, make excuses, play the victim, or procrastinate. We take responsibility for the situation and learn lessons for our own continuous improvement. To blame someone else is to admit you are powerless. If someone else messes up it was our fault for counting on them in the first place. Complaining and excuses will not be tolerated.
Powerfully Proactive: Be proactive, not reactive. Always make the first move in anticipation of a client’s future needs. We consciously strive to anticipate, identify, and prevent problems. We continually seek to put forth new ideas in order to improve client and company results. We always message first and our customers know we’re all over everything at all times. This builds unwavering trust in us.
Passionate About Helping Others: We are deeply passionate about helping others, driven by a genuine desire to uplift and support those around us. Through empathy, kindness, and positivity, we empower individuals to overcome challenges and achieve their fullest potential. Whether it be our clients or team members, others actively know we care deeply about helping them. We’re passionate about seeing them succeed. Our commitment to empowerment extends beyond words, as we actively seek opportunities to make a positive impact in the lives of others.
Embrace Change and Testing with Radical Urgency: At our company, we thrive on embracing change with unwavering urgency. We understand that those who lead change are the ones forging ahead, setting the pace for others to follow. Moving slowly means falling behind, but we choose to lead the pack. We believe in the power of big split tests equating to big wins. We adopt a mindset of radical experimentation and rapid adaptation, recognizing that our ability to swiftly pivot and innovate is our greatest asset. By embracing change with determination and enthusiasm, we transform challenges into opportunities for growth and excellence, propelling ourselves towards success at every step.
Purposefully Positive: We choose to be positive. Positivity is contagious and boosts the happiness, productivity, and creativity of those around us. We firmly believe that negativity is toxic and detrimental to our collective success. Therefore, we maintain a zero-tolerance policy towards negativity within our organization. We encourage a positive and supportive environment where constructive feedback is welcomed, but pessimism and cynicism have no place. By fostering a culture of optimism and mutual respect, we uphold our commitment to excellence and ensure that every member of our team can thrive and contribute effectively.